THE TOSHIBA APPROACH
Toshiba Managed Services (TMS) provide tailored solutions, with a clear and fixed term contract, for clients looking for an integrated approach to their print and document management needs.
Toshiba offered O’Brien a solution that incorporated hardware, management software, consumables, service and support at a fixed monthly cost. The agreement allows for continual evaluation and the ability to make changes or additions as required, something that really resonated with the team at O’Brien.
“What stood out for us was the flexibility of the agreement. They could provide us with the hardware and software we required at fixed price, with flexibility to add or change devices without affecting the term of our agreement,” said Tony.
Toshiba provided a trial of hardware which went very well and gave O’Brien the confidence they needed in Toshiba’s product.
“Ultimately it came down to a very good proposal in terms of pricing and service level, the technology that they had available, and their commitment to work with us to provide the best solution for our needs on an ongoing basis,” said Tony.